Politique d'expédition

SHIPPING & FREIGHT TERMS

Freight charges will apply unless otherwise agreed to by Tri-Plex Technical Services, Ltd. For special order, non-stock products, and factory direct orders, freight charges may apply regardless of shipping location. Not all cataloged items are stocked in our warehouse, therefore additional shipping time and charges may be required. In times of rising fuel prices, we reserve the right to add a fuel surcharge on all shipments.

International Order terms:

• All International Orders
  - $100 minimum order requirement without approval.
  - Order entry must identify shipping mode (Air, Ground, Ocean)
  - Some items may be restricted from international shipment. This is determined during item set up.
  - Whenever possible we should drop ship to the international customer from the supplier.
  
  International (except Canada)
  - Freight Terms:
  o Ex Works - Customer is responsible for all charges and arrangements from pick Up at
  Tri-Plex to delivery at their door.
  o Free on Board - Tri-Plex is responsible for arrangement of freight from our dock to the
  customer’s named port of entry into their country. Customer is responsible for
  everything after that (customs clearance, duties, taxes, inland freight). All charges will
  be passed through to the customer.

  Canada
  - Freight Terms:
  o Ex Works - Customer is responsible for all charges and arrangements from pick Up at
  Tri-Plex to delivery at their door.
  o Delivered Duties Paid – Tri-Plex is responsible for all freight arrangements from pick up
  to delivery at the customer’s door and will pass through all charges to the customer.

  Puerto Rico
  - Tri-Plex can handle shipment from door to door
  - Customer is required to pay the Hacienda Tax upon arrival of directly to the PR gov’t